Introduction
Welcome to MasterClass. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform.
Information We Collect
When you visit MasterClass, we collect various types of information to provide you with the best possible experience. This includes information you provide directly to us, such as when you create an account, enroll in a course, or contact our support team. We also collect information about your interactions with our platform, such as the courses you view, your progress, and your activity on our site. Additionally, we may collect information from third-party services and partners to enhance your learning experience.
How We Use Your Information
We use the information we collect to deliver, maintain, and improve our services. This includes processing your transactions, providing customer support, and personalizing your learning experience. We may use your information to communicate with you about updates, promotional offers, and other information related to MasterClass. Your data helps us to understand how our users engage with our platform, enabling us to make informed decisions about course offerings and platform features.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our platform and delivering our services. These partners are bound by strict confidentiality agreements and are only permitted to use your information as necessary to perform their services. We may also share aggregated, anonymized data with third parties for research and analysis purposes, which does not personally identify you.
Security of Your Information
We take the security of your personal information seriously and implement a variety of measures to protect it. These include technical, administrative, and physical safeguards designed to prevent unauthorized access, use, or disclosure of your information. Our security measures are regularly reviewed and updated to ensure the highest level of protection.
Your Choices
You have the right to access, update, and delete your personal information at any time. You can manage your account settings and preferences through your MasterClass account. If you wish to unsubscribe from our marketing communications, you can do so by following the instructions included in each email or by adjusting your account settings. Please note that even if you opt-out of receiving marketing messages, we may still send you transactional or administrative communications related to your use of our platform.
Cookies and Tracking Technologies
MasterClass uses cookies and similar tracking technologies to enhance your user experience, analyze site usage, and assist in our marketing efforts. Cookies are small data files that are placed on your device when you visit a website. You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our platform.
Children’s Privacy
MasterClass does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe that a child under 13 may have provided us with personal information, please let us know so that we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our site and indicating the date of the latest revision. Your continued use of MasterClass following the posting of changes constitutes your acceptance of those changes. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Acknowledgement
By using MasterClass, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy provides an overview of how MasterClass handles your personal information. We are dedicated to protecting your privacy and ensuring that your experience with us is safe and secure.